Privacy Policy

This privacy policy outlines how Uplift Northern Beaches (“we”, “us”, or “our”) manage your personal information. It also explains what types of information we collect, how we use it, and the circumstances under which we may disclose it, in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable privacy laws.

What Personal Information We Collect

Depending on your interaction with Uplift Northern Beaches, we may collect and hold the following types of personal information:

Name, email address, phone number, and postal address.
Organisation or employer information (where relevant).
Demographic information you provide in registration forms.
Usage information, such as website activity (pages visited, forms submitted).
Content and engagement information, including survey responses, comments, and feedback submitted via our website or other platforms.
For prospective employees, we collect details such as qualifications, work history, and other information required for recruitment and suitability checks.

How We Collect Information

Uplift Northern Beaches collects information through a variety of means:

Directly from you when you engage with our services online, by phone, email, or in person.
From third-party contractors, affiliated organisations, or service providers who assist us in delivering services (such as website hosting, IT support, and data analysis).
Automatically via website analytics tools which track usage data (like downloads and page views).

Why We Collect and Use Personal Information

We collect and use your personal information to:

Deliver services and programs, manage client relationships, and assess your requests or enquiries.
Communicate updates on engagement opportunities, events, and organisational initiatives.
Undertake administrative functions including billing, contract management, payments, and quality assurance.
Improve our services through analysis, market research, and stakeholder engagement.
Recruit and assess prospective staff and volunteers.

Disclosure of Information

Personal information may be disclosed:

To contractors or service providers who support our operations, such as IT, communications, and market research companies.
To venues, partner organisations, and event participants where relevant for service delivery.
To third parties if required by law, or for regulatory, risk management, or legal purposes.
Between related organisations of Uplift Northern Beaches, with appropriate safeguards.

Third parties who receive personal information may contact you directly and provide their own privacy notices.

Access and Correction

You may request access to or correction of your personal information held by Uplift Northern Beaches:

Requests can be made by contacting our privacy officer using the details provided on our website.
No fee is charged for access requests, though reasonable costs may apply for compiling information.
Reasonable steps are taken to keep personal information accurate and up-to-date. Please notify us if your details change or if any information requires correction.
Requests to correct information will be handled in line with the Australian Privacy Principles. Reasons will be provided if a request is refused.

Contact

For questions regarding this Privacy Policy or your personal information, please contact Uplift Northern Beaches via the contact options available on our website.